EproductKart

Refund and Returns Policy

Last Updated: November, 2026

Welcome to Eproductkart.com. By placing an order on our website, you agree to the terms outlined in this Refund and Returns Policy. Please read this policy carefully before completing your purchase.

1. Final Sale & No-Return Policy

All products sold on Eproductkart.com—including our compatible straps for Fitbit and Whoop devices—are sold on a Strictly Final Sale basis.

  • No Returns: We do not accept returns or return requests once an order has been successfully placed and processed.
  • No Refunds or Exchanges: We do not offer cash refunds, store credits, or product exchanges for change-of-mind, incorrect sizing selection, or preference changes after ordering.

2. Compatibility & Brand Disclaimer

  • Non-Affiliation: Eproductkart.com is an independent retailer of third-party accessories. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with Google LLC (Fitbit) or Whoop, Inc.
  • Compatible Accessories: All straps sold on our website are third-party compatible accessories designed to fit specified Fitbit models and Whoop 5.0 devices. They are not official or original products manufactured by Google/Fitbit or Whoop.
  • Customer Responsibility: Customers are responsible for verifying device compatibility before placing an order. Incompatibility resulting from ordering the wrong model does not qualify for a return or refund.

3. Damaged, Defective, or Incorrect Items

We take quality control seriously. However, if your item arrives damaged, factory-defective, or if you received the incorrect item due to our error:

  1. Notification Window: You must contact us within [e.g., 48 hours / 3 days] of delivery.
  2. Required Proof: Please email us at [Insert Support Email, e.g., support@eproductkart.com] with your order number, a clear photo, and a short video demonstrating the defect or damaged item.
  3. Resolution: Upon verification, if the item is confirmed to be defective or incorrectly sent by us, we will send a replacement at no additional cost to you.

4. Order Cancellations

Because we process orders promptly to ensure quick delivery, orders cannot be canceled or modified once they have been submitted. Please double-check your order details and shipping address prior to completing checkout.

5. Contact Us

If you have any questions or concerns regarding your order or our policies, please reach out to our customer support team: